Returns and exchange
For FMCG supply, questions about quantity, quality, and packaging should be recorded quickly. Mirayshop reviews order issues individually and according to applicable law.
Check on receipt
Please check the order when receiving it: number of packages, packaging, expiration dates, and product condition.
Food products
For perishable and food items, report the issue immediately upon receipt or on the delivery day. This helps us verify the order quickly.
Non-food goods
Disposables and housekeeping goods can be reviewed if the product condition, packaging, and order documents are preserved.
How to contact us
Call us at +998 77 101 10 01 and provide the order number, item, and reason for the request.